SHIPPING AND RETURNS
Welcome to Printing Supplies Direct's Shipping and Returns page. Here, you'll find
important information about our shipping methods and our refund policy. We aim to
provide you with a seamless shopping experience, and ensuring that you are
informed about these processes is a key part of that commitment.
SHIPPING
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Carrier
Most of our orders are shipped via UPS, a trusted and reliable carrier. The cost of shipping is determined by two factors: the weight of the product(s) you purchase and the distance between Printing Supplies Direct and your location. We strive to offer competitive shipping rates to ensure you receive your products promptly and economically.
Large Orders
For larger orders, we go the extra mile to find the best shipping option for you. In such cases, we may explore alternative shipping methods, including the use of freight trucks. Our goal is to optimize the shipping process to ensure your satisfaction.
Savings on Freight
REFUND POLICY
At Printing Supplies Direct, we stand behind the quality of our products. If you encounter any issues or have concerns about the product(s) you've purchased, please don't hesitate to contact us at info@printingsuppliesdirect.com. We are committed to assisting you in finding a satisfactory solution to any technical problems you may face.
Defective Products: If, upon inspection, we determine that a product is defective, we will make arrangements for its return. Your satisfaction is our utmost concern, and we will work diligently to ensure that you receive a replacement or a refund for any faulty items.
We value your business and are dedicated to providing you with top-quality products and excellent customer service. If you have any further questions or concerns about our shipping or refund policy, please do not hesitate to get in touch with us via email at info@printingsuppliesdirect.com.
SUBMIT A PURCHASE REQUEST ORDER
Fill out a form here, and our team will contact you as soon as possible.